Canadian Payroll – some ROE fields demystified

A client of mine had a great question for me last week on the ROE (Record of Employment) form that I couldn’t answer off the top of my head.  I took the opportunity to research and test to answer the question and figured it is not an uncommon question, so I may as well share the info.

Before I begin, I am not a payroll guru, I simply understand how the payroll modules work in Dynamics GP.  This is not meant to be a “how to complete your ROE” form article.  I worked for a few years with an actual payroll guru, who in her own words, could make Canadian Payroll sing!  (RW, you know who you are!)

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Disenchanted with support? I understand your pain!

Is it me or is getting support sometimes like pulling teeth?  I’ve had a couple of experiences lately which remind me of why I am in this business and why my clients are so appreciative of the way I deal with them and respond to their issues.  The reminder for me is NEVER to let my clients experience this with my firm – no one deserves it and even more importantly no one deserves to pay for the privilege!

Yes, it’s time for another small rant…

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