Changing Password Managers

Back in October last year, I posted a couple of articles around my recommendations and use of Two-Factor authentication. (Here’s part 1 and part 2 for those articles, if you’re interested in reading them.)

In my part 2 post, I indicated that I was also using a password manager and was using LastPass at the time. I have recently switched to 1Password and after posting a couple of things about that on Twitter, a few friends and followers expressed interest in knowing more about why I switched and how I would compare the two of them.

Brief background

I used Roboform for many years, but started finding it feeling a bit clunky. Yes, I realize that is completely useless as any viable feedback about a product, but that’s how I can phrase it. I just found the UI “tired” and was looking for something new.

So, about a year ago, I made the switch to LastPass. I wish I could remember more of my reasons for changing but I can’t any longer, they’re gone from my memory! LastPass appeared to have some features that Roboform didn’t (at the time, at least) so that’s what I chose. It’s quite likely that what I liked about LastPass is in the Roboform product today for all I know, as the “good” password manager products out there do keep adding new features to their products. I do consider all 3 products I’ve used to be good products, I just now prefer 1Password.

Why did I switch?

When I switched to LastPass, I looked at 1Password too at that time and, to be honest, I liked that LastPass had an “always free” version where 1Password only has a 30-day trial (after which it was a paid product). Fast forward to present day, and I’ve learned more about infosec generally in the last year (out of interest) and decided to make a change.

My (somewhat lame) first reason

The more I read about data breaches and infosec news, the more I am subscribing to the theory of “if you’re not paying for the product, YOU are the product”. This isn’t the “real” reason I changed, as I could have simply upgraded to a premium version of LastPass. It was just one of the things that made me re-think my decision as cost was a factor a year ago when I don’t think it should have been.

The key reason: integration with Have I Been Pwned

LastPass has a “security center” feature which, among other things, checks if any of your logins were compromised (in a data breach). 1Password takes this to the next level, in my opinion. It integrates with Have I Been Pwned (HIBP for short, Troy Hunt’s service around data breaches) in its Watchtower feature, in two ways:

  1. Checking your logins against the HIBP service to see if they’ve been in a breach. LastPass does the same thing, although I’m unsure if it uses HIBP.
  2. Checking your passwords against the HIBP’s Pawned Passwords service to see if they have been found in a breach.

I was specifically interested in the second feature above. I already subscribe to HIBP’s feature that will send you an email when one of your accounts is in a data breach once they become aware of it. I typically use only one email address that is only for logins, not for friends, family or other correspondence. Oddly enough, in the 15-20 years I’ve used this as a login, it’s only been in one known breach and that was the most recent one called “Collection #1”. That’s simply good luck, nothing I can claim I’m doing to avoid that situation. My business email was in the LinkedIn data breach years ago, which is an example of a site where the random login email account wouldn’t have been appropriate for business communications, and I’ve paid for that by it being in a breach and is on lists in god-knows-where on the deep dark web.

I have taken the time to ensure that nearly every site I use has its own unique, randomly-generated password so what I’m really interested in watching for now are instances where those passwords have been in a data breach. I’ll describe more below about this this works as it sounds like “their sending your passwords over the internet?”. No, they’re not. Now that I’m confident most of my logins are adequately secure and complex, if any of those appear in a data breach, I will know exactly what site it might have come from as my sites:passwords are a 1:1 relationship. If one of those passwords is in a breach, it doesn’t necessarily mean MY account was in the breach (others may have the same randomly-generated password), but the odds are it’s mine and I can go to that site and change my password.

Troy Hunt and HIBP

I have followed Troy Hunt on Twitter since I became a Microsoft MVP (when I first became aware of him). Troy is a fellow Microsoft MVP as well as a Microsoft Regional Director (more about the RD program here – think “Super MVP”!). He is the creator of the incredibly useful Have I Been Pwned service.

After listening to him speak as well as getting a chance to meet him last year at MVP Summit, I have taken an even more keen interest in infosec. As I have listened to his weekly podcasts over the past year, I realized I still have a lot of learn about it.

His HIBP service is a free service, which originally started out with checking if your email account was in a data breach. More about the site can be found here, in the About page, as well as looking in the FAQ page. Here’s a clip of the stats from the landing page about what’s in his databases at the moment.

The key take-away that is important to note here is the pawned logins are not stored along with the pawned passwords. If your email is in a data breach, there is no service where he tells you which password they used in that breach. Lots of people argue with him over that but the reasons are clear, and he’s blogged about it here.

For the Pawned Passwords feature, that’s interesting to me on a level where I don’t entirely understand the technical details but understand the concept. In 1Password, the passwords are hashed (not stored in plain text for anyone to read/see) and the service to check against the HIBP passwords feature sends the first 5 characters of the hash to HIBP’s API and it returns all of the hashes that match that prefix. 1Password then compares my hash to the list returned to see if I’m in it. No passwords are actually passed back and forth. Part of the hash is sent back and forth but not the whole hash so only the sender/receiver know the full hash to be able to know the full password at any given time.

His example is this: let’s say you have “P@ssw0rd” in your list. The hashed value of that is “21BD12DC183F740EE76F27B78EB39C8AD972A757”. 1Password sends “21BD1” and HIBP returns (at the time he wrote this example) 475 results, for the items that start with “21BD1”. If “2DC183F740EE76F27B78EB39C8AD972A757” is in that list, then the password is flagged as compromised. More details around this example are on this post.

Comparisons

Things I prefer in 1Password

It’s a bit too early to do a LOT of comparing but already I’m seeing things I like a lot better in 1Password than LastPass. Here’s the Watchtower “menu”:

To be fair, both products have features around re-used passwords, weak passwords and compromised logins. I described above why I was interested in the vulnerable passwords feature. I like the bottom 3 features as well, which I don’t recall an equivalent of in LastPass: insecure websites (HTTP not HTTPS), sites which have 2FA options that I’m not using and expiring passwords. I’ve already used the unsecured websites feature to update all of my URLs if the site was using HTTPS. Most were, but the old password manager happened to just have whatever site I saved at the time, many were the HTTP version.

This (above) is what appears on the Unsecured Website area or if I’m on a site where my login is in that list. It will actually not let me auto-fill that login or password (or so it seems). That I find a tad annoying. I’m fine being alerted to the issue but if the site isn’t secure and there is no option, I would prefer if it auto-filled my login and password for me anyway.

This is a snapshot of one of my vaults. Today the Unsecured Websites number is actually 2, which are both things I can’t change. I have several sites where I can enable 2FA, so that’s my next target. I don’t have any compromised logins, weak passwords or vulnerable passwords so that’s a good thing.

Another thing I noticed that I like is a choice of type of random password generation, other than the typical length and whether to include numbers or symbols. 1Password gives you a “memorable password” option which sounds dumb on the surface, but it’s helping creating passphrases that will be better and easier to remember while still be lengthy enough to be a security improvement.

Lastly, I like that you can have different “vaults” – groups of saved logins etc. I can segregate ones for work from personal ones and have actually created a vault for sites I no longer use, but want to keep the details in case of future data breaches. That keeps my active logins list a lot smaller and more manageable.

Similar features implemented in different ways

Various sites I subscribe to have different URLs but the same login and password. Amazon.com and .ca for instance. GPUG.com and all of the other UGs are another example. The way these work in LastPass is via an “Equivalent Domains” feature which is a place where you can say “Amazon.com and Amazon.ca are equivalent domains”. That allows you to have 1 login saved, and thus avoids the “you have 2 logins with the same password” problem.

In 1Password it appears that on a login, you can list different URLs which is a different way of implementing the same feature. I quite like this because you can also label it if you need to, other than each being called “website”. I didn’t, in the example above, but I could label them Canada, USA or whatever makes sense for the different sites using 1 login/password combination. In this case, they are linked so you can’t have different logins for the sites. If I have a choice not to use the same login & password combination, I would rather do that and separate the logins. With some sites, they are related but utilize the same authentication in the back-end so you don’t have that choice.

One LastPass feature I’ll miss

The one feature I’ll miss that I can’t find on 1Password was something I don’t know the name of but I could lock some passwords in and require that I re-type my password if I used them. I put that on my banking sites, anything work-related, and anything with financial info saved (sites with credit cards you can’t remove) and things like that. If that’s available in 1Password, I’ve yet to find it. It was a nice 2nd layer to force me to authenticate a 2nd time before using that particular login.

Last thoughts

That’s pretty much it for this post. I think what I may do for a #TipTuesday is a write a brief primer on how to get started with using a password manager if you don’t already have one. There are lots of people who don’t use one and use far less secure ways of tracking their passwords, either in an unsecured note on their phones or computers, or even worse, re-use passwords to reduce what they have to remember. A password manager and working through your logins to re-generate passwords to be more complex is a much safer, better alternative!

5 thoughts on “Changing Password Managers

  1. Reply
    peter lurie - February 10, 2019

    Hey Jen,

    I made the exact same switch from LastPass to 1Password about a month ago, for the exact same reasons. However, I switched back to LastPass after about 3 weeks. I loved being able to switch to get the Watchtower feature to check my passwords against HIBP and multiple vaults.

    However, I found that I had more difficulty actually getting sites to fill with 1Password vs. LastPass. I also had more problems with 1Password generating a new password for an existing site in my vault and not having saved in a vault. I also had more problem with sites where I had many credentials for the same site– in my case, I have 10 credentials in “google.com” and 15 in “microsoft.com”

    While I’m know that I’m not the average user, to me, these usability problems were the “killer app/requirement” for me. Both are FAR better than no password manager, I am back at LastPass. and dreaming of checking breached passwords in Watchtower again. Sigh.

    1. Reply
      Jen Kuntz - February 11, 2019

      Hi Peter,

      Thanks for the comment. Interesting feedback! I often had issues with LP filling sites, and the only issue with 1P filling was if the site is listed as “unsecure”, which is annoying for sure. Otherwise so far, knock wood, no issues. I agree on the saving of the password in the vault when you change it via generating, something isn’t quite right there but I had issues with that in LP too and often generated > copied password > pasted to the site and then pasted to the card to update manually. So, I’m kind of used to a clunky workaround there. The multi-credential thing is interesting, I have some of that but not as many per site as you have. I have as many as 5 for one thing I think and it seems to display a nice list to choose from of which of the 5 I want to use. (Limited use so far though, time will tell).

      Thanks again, love hearing other viewpoints on it!
      Jen

  2. Reply
    Joseph - February 10, 2019

    Another thing missing from 1password is the useful Last pass feature involving 2FA. A site that uses 2FA can have last pass remember this so that it’s(LP) 2FA mobile app Just pops up a large button that you just click on the LP app on your phone. No brining the 2FA app up, scrolling down looking for the 6 digit code etc. It’s the only reason I’m still on LP. I’m not aware of it in 1password is so I’ll make the switch now

    Of late it’s grown to be slow and the Firefox browser extension slows most of my pages and even hangs all of Windows for a few secs.

    1. Reply
      Jen Kuntz - February 11, 2019

      Hi Joseph,

      Thanks for the reply. 1P has some 2FA thing I haven’t looked into yet – it’s part of the watchtower menu. I’ll check it out and if it sounds like it’s doing what you describe, I’ll update my comment here.

      Thanks
      Jen

  3. Reply
    Haidar - February 11, 2019

    I switch from LastPass to dashlane for nearly the same reason and also because of inactive/buggy of it Browser plugin. Dashlane was much more advanced and simpler to use and have the option to autochange your password on popular website.

    I then switch from dashlane to bitwarden because of cost, android compatibility, browser plugin and also opensource.

    Haidar

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