Report Writer Series - Don’t settle for ugly reports, Part 1

This is post number 4 part 1 in a series about Report Writer in Dynamics GP. The topic in this post is understanding the Toolbox window.

New Year’s Resolutions 2011

This is a look back at 2010 and what 2011 might bring.

The cost of inefficient processes

A story of a very inefficient process and some recommendations I made for a new user to improve things.

The Support Debugging Tool is my new best friend

A troubleshooting experience using the Support Debugging Tool (now called GP Power Tools), to resolve a "not privileged to run this report" error.

Remember me! New GP2010 feature

Information about the Remember User and Remember Company features, how they work, and considerations for enabling it.

Issues with GP2010 and uninstalling

A post documenting several issues with uninstalling an instance of GP on a workstation, how to find some parts of the registry to remove, how to remove a single product from the dynamics.set file etc.

Do you want my business?

More customer service stories, one about not qualifying a customer before making recommendations on a product, and one about promises made and not delivered.

Report Writer series - Formatting text

This is post number 3 in a series about Report Writer in Dynamics GP. The topic in this post is tips around editing text on reports, selecting multiple items, copying formats from one text field to another, and changing the default font style.

How is your customer service?

Three customer service stories, one positive, two not-so-much, with some thoughts on how the situations could have been handled differently.

Report Writer demystified - part 2 - other considerations

This is part 2 of my series on Report Writer. The focus of this post is more background on Report Writer, factors to consider before starting, and the importance of following a repeatable process and tracking changes.
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