Prepaid Visa Card rip-off

Recently, I was given a Visa gift card from a friend, which ultimately was given to her from someone else. She’d been holding onto it for over a year, with no particular need to use it and owed me for something so offered it up since she had no cash with her at the time. I was fine with it because I would find a use for it somewhere but quite honestly, had planned to hold onto it and use it with some other things as I have a birthday coming up.

We had no idea that she was being ripped off by ridiculous fees and that the value of the card (originally $25) was now down to $16. I tried to check the balance when the card didn’t work on 3 separate attempts to use it, and found out there were $3 charges on the card each of the last 3 months. I called the number on the back of the card to ask about what the charges were, one of which was dated last week, when I had the card already but had never used it. I thought it might have been compromised, but no, that wasn’t it at all.

It smells like a scam to me

Prepaid Credit Cards are not “gift cards” and thus not regulated the same way gift cards are. Many years ago, there was a lot of outcry over gift cards fees and balances expiring without being used and those are now by the wayside, at least in Ontario where I live. Prepaid credit cards fall under the category of bank cards so fees are regulated federally, and there is really no regulation on the fees themselves. Let the buyer beware!

The fine print is there for anyone to read, so it’s not likely fitting the definition of “illegal” but I’m calling it a scam nonetheless. Here’s why:

  • After 12 months, there is a “maintenance” fee of $3.00 per month, regardless of the value of the card. For my minimum valued $25 card, that means it was a 12% fee *in one month* for the convenience of holding onto this card for over a year. I can see charging a fee annually on the 12 month anniversaries, max $5 or something, or fees starting after a longer period of time but 1 year is far too short to start with monthly fees of this proportion, it’s completely inappropriate.
  • The card itself states “Funds do not expire” which is laughable to say the least. My card would be out of funds and worthless by August if I didn’t use it and the fees continued. That is an absolute joke to me that it is allowed to happen. The funds would be gone long before the supposed “valid thru” date.

My warning to you

If you have a prepaid credit card, especially one that resembles this (very common in our area at places like Shoppers Drug Mart), dig it out and check the balance. If you have had it less than a year since activation (date of purchase), it still should have the full balance on it but after 12 months, the $3/month fee starts kicking in.

If you have purchased prepaid gift cards and given them to others as gifts, you may want to give them a heads up. Sure, it’s not your problem anymore but it’s your money you spent to buy them, and I’d be pissed if I purchased something and the recipient got nothing out of it.

Personally, I will never purchase one again nor will I hold onto one for too long after getting one. I’ll turn around and use it to buy a regular gift card if I don’t have an immediate purchase in mind before I let one sit unused again.

Lesson learned, fortunately not an expensive one, but it could have been! The branding is “The Perfect Gift” but to me it’s more like “The Perfect Scam”.

12 thoughts on “Prepaid Visa Card rip-off

  1. Reply
    annie - September 27, 2019

    I’m with you. This card is a rip off. I’m in Canada. I ordered something from the US. My item was $26. I was charged $13 transaction fee. Plus, after a year if there’s no activity on the card, they start charging fees. I didn’t use the card because I didn’t need to and was saving it for when a using a gift card makes sense. For example: i typically use these cards for iffy websites that I want to order something off.
    But geez. If i ever get this gift card as a gift again, I’m turning around right away to buy another kind of gift card. This one is so dissapointing.

    1. Jen Kuntz - September 28, 2019

      Yes, it’s an utter joke. I was typically doing the same thing as you (saving them for when it made sense to use them). Nice tip on saving them to use when there may be an iffy website, but if the fees are that high on a foreign currency purchase, it may not be worth it.

    2. Alberto Graber - May 31, 2020

      Same here,the monthly fee made the card unusable,never buy the crap again!,what a rip off!!!!!!

  2. Reply
    Anne - March 7, 2020

    I had the same thing happen. This company is making a mockery of their customers. There should be a class-action suit.

  3. Reply
    Claire - May 25, 2020

    Same thing happened to me, I can’t believe that someone is making money on a gift card that was awarded to me. Rip off. Everyone should be made aware of not accepting these gift cards. Company should give clients credit or store purchase credit but no gift cards from either credit companies.

  4. Reply
    Steve - October 4, 2020

    Same thing happened to me. 3 cards worth $100, now worth $23. Shameful company. Won’t do anything for me

    1. Terry Hindmarsh - February 8, 2021

      That’s just not right. Talk about SCAM ALERTS. My question is? how do you get out of the monthly service fee once you activate it?

    2. Jen Kuntz - February 12, 2021

      Hi Terry, yes, it’s quite the scam. The scenario I wrote about was getting the card that someone else had received so once I saw the balance I just used what was left instead of waiting longer. I would hope that if you got a card and used it immediately there would be no fee (assuming you use it in less than a month after activating? (I.E. is the monthly fee every 30 days AFTER activation so using it immediately may not result in a charge?). Not sure.

  5. Reply
    Terry Hindmarsh - February 8, 2021

    I just purchased this $25 visa card. I don’t do online buying and thought this was a good alternative. But once I good it home and opened it up and used a magnifying glass to read the small print. It was WTF. $4.95 activation fee and then $3.00 month service fee. So how do you ever get out of the $3.00 a month service fee once you’ve activated it? Unreal. Major SCAM.

  6. Reply
    Michael - March 8, 2021

    Hi Jen, came across your site today today as I realized a few hundred dollars in VISA prePaid GC’s my friends gifted me a while back .. was slowing being eroded away.

    These cards are a gross scam, and sadly… they are easily paying a HUGE cash incentive to the large retailers ie. SDM, Loblaws, CdnTire etc etc to sell these worthless cards… using the vast, theft-profits that the cards themselves are generating. A sinister, dishonest never ending cycle.

    It is very sad that this practise is still ‘legal’ from a business standpoint.

  7. Reply
    Mike - April 24, 2021

    On top of that you need to register it to make online purchases. Been getting alot of spam calls since doing it.

    1. Dom - August 1, 2021

      Unbelievable ripoff.
      Received it as a gift. Didn’t know it was already a year old. Luckily I looked up the balance and still had $26 left of a $50 card. Lesson learned …use it right away. Will never buy one and will trash talk about it at any opportunity.

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