Miscellaneous

Learn how to combat spam comments on your blog with effective anti-spam plugins and moderation strategies that keep your site clean.

An off-topic post about being a small Microsoft partner and how the changes in the partner program impact me.

A short post giving a shoutout to all of those who blog regularly, now that I realize how difficult that is!

Navigating support frustrations? Learn about some not-so-great customer service communications and how to handle things differently.

This is another off topic post, this time about some experiences with salespeople who don’t seem to want to sell their product or service.

Three real customer service stories reveal what works and what doesn’t. Learn practical lessons to improve your own service approach.