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Top 10 Blog Posts from 2016
I’m trying something new… now that I have had site analytics for more than 12 months back. My original web designer had enabled Google Analytics on my site when I first started this in 2009/10, but I lost the tracking in a site redesign later, and unfortunately didn’t even notice for a while. I finally did…
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Does Dynamics 365 mean the death of Dynamics GP?
No! A thousand times no! I hate click-bait headlines, but based on the confusing messaging out there, it seems we have to have one for people to pay attention to. If users don’t know who to believe, they may be scared away from buying or continuing to use Dynamics GP. The messaging has been at times exceptionally…
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Fun with Writing Dynamics Pros Exam Questions
Several months ago, I volunteered to sit on an exam sub-committee with the Association of Dynamics Professionals. This simply means I volunteered to help write and review exam questions for Dynamics GP exams. Having passed both the exams that exist today (Financials and Install/Config), I felt it was a good chance to help improve the…
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Pet Peeves
There are tons of situations where I find I have to follow up with people in my job. That’s the nature of my Type A personality I suppose, as well as the nature of managing different clients and projects. The truth is: I hate following up, I hate having to follow up because I have…
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Learning new things the hard way
I’m continuing to learn more about websites, WordPress ins & outs, and CSS… the hard way! Last year I switched my website from Expression Engine to WordPress… for the most part to be on a platform that is more mainstream, ideally easier to get support on, and hopefully a platform that I could do more things…
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Spammers, go away!
If someone sends me emails (or phone me) on any of the following topics (plus many others I’ve forgotten about already): They think my website needs redesigned (it might, but I happen to like it!). They promise to improve my search engine rankings and all those SEO things (swell!). They guarantee me a lot of…
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A new season begins…
Yesterday I went golfing, and it was the first day that had that “autumn turning to winter” feel about it. It was about 8 degrees Celsius when I teed off, and yes, I froze my backside off in the process. But the sun came out and gradually I only needed 3 layers to keep warm. 😏 (Such is…
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Kudos to all the regular bloggers out there!
A very short off-topic article. When I first started blogging, I thought weekly posts were a good goal, and it seemed pretty easy to keep up with. I had a long list of things I wanted to talk about at some point, no shortage of ideas! I was set! All was good until I went…
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Disenchanted with support? I understand your pain!
Is it me or is getting support sometimes like pulling teeth? I’ve had a couple of experiences lately which remind me of why I am in this business and why my clients are so appreciative of the way I deal with them and respond to their issues. The reminder for me is NEVER to let…
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Do you want my business?
After receiving some positive feedback on my recent customer service article, I thought I would continue with the odd off-topic article (defined as non-Dynamics-GP). I’m certainly finding recently a whole LOT of examples of shall we say “learning experiences” to draw from! Having recently moved, we are undertaking some renovations to the house over the…
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How is your customer service?
I believe that sometimes companies need to step onto the other side of the counter and view themselves from the customer’s standpoint. I don’t intend to post non-Dynamics GP-related things very often but today I had the good fortune of having three incidents worth talking about – two on the negative side, one on the…
