Tag: #troubleshooting

  • Bug month! Issues with Project Accounting employee vendors & EFT

    It must be “bug month” for me, as I have another issue. One is reported as a bug – kind of – and the other, reading between the lines, will not be considered a bug when all is said and done. The Issue There are 2 actual problems but both are caused by the same thing…

  • Excel Report Builder – bug in SQL views created

    I’m not sure why, but I always seem to find the obscure bugs in GP, the ones that don’t affect many others.  I guess it’s called a gift. 😄 Today, I found another one that affects GP10 (although has been resolved – I can’t verify that yet) and a slight variation of the same for…

  • Fun with changing a server name!

    I write this with a little embarrassment at the solution to a problem I had. Earlier this week I renamed a server I’m using for GP2010 to prepare for a new network and improve my network naming conventions. I’ve changed server names before at clients and the steps and places I need to make updates are…

  • Disenchanted with support? I understand your pain!

    Is it me or is getting support sometimes like pulling teeth?  I’ve had a couple of experiences lately which remind me of why I am in this business and why my clients are so appreciative of the way I deal with them and respond to their issues.  The reminder for me is NEVER to let…