The cost of inefficient processes

Last week I sat with a user at a not-for-profit agency. This user is an older semi-retired gentleman who has a fairly strong accounting background, and is supposed to be working 3 days a week. They converted to Dynamics GP in October 2010 after using Simply Accounting for years.

The Executive Director called me to arrange for me to come in due to concerns that her financial co-ordinator had not, at that point, started entering any November activity. He had received what she deemed a lot of support from the folks who implemented them. They were rapidly approaching the end of a quarter (end of December) and she has only recently received October financials.

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Issues with GP2010 and uninstalling

I ran into a difficult situation at a client where we were unable to edit (add new features) to GP2010, unable to uninstall or repair GP2010 and unable to launch GP2010 because of dictionary version mismatches.  If you ever have issues finding the references in the registry to troubleshoot installations I hope this may help, that is where I ended up in my quest.

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Do you want my business?

After receiving some positive feedback on my recent customer service article, I thought I would continue with the odd off-topic article (defined as non-Dynamics-GP). I’m certainly finding recently a whole LOT of examples of shall we say “learning experiences” to draw from!

Having recently moved, we are undertaking some renovations to the house over the next little while – some relatively minor, some relatively major.  It’s been an eye opener so far in terms of how the various people we have been dealing with run their businesses.  While I certainly am far from perfect, I would like to think that I would do things much better than some of these folks given the opportunity.

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Report Writer demystified – part 2 – other considerations

My last post was the introduction to dictionaries and launch files for those new to Report Writer (or GP).  This post is all about things to keep in mind before you actually venture into Report Writer to start working.  It’s rather boring stuff but it’s important to protect your reports from becoming corrupt or damaged due to poor process or lack of understanding.

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Report Writer demystified – part 1 – dictionaries and launch files

This is the first in a series of posts about Microsoft Dynamics GP’s built-in reporting tool – Report Writer.  However, I am starting with some background that is more general to Dynamics GP before I dig into Report Writer itself.  Hopefully some of these posts will add some new tricks to your repertoire or give you the confidence to try modifying a report on your own!

The first two articles contain some background and key information to keep in mind.  In future posts I will give you different tips and tricks on some fine tuning, how to make your reports look nicer, etc.

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Find the right G/L account with Aliases

Do you have trouble finding the right G/L account to use when you enter transactions?  Do you frequently use the same G/L accounts on your day to day transactions and have the key them in or look them up each time? Have you recently changed your G/L account numbering and can’t remember the new account numbers? Aliases may be useful to you if you answered yes to any of these questions!

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